Hi there! Have some questions about our company? Find the answers below.
What are your business hours?
Due to the COVID-19 crisis, we are temporarily closed, until further notice. Please check back soon for updates. We look forward to serving you again as soon as we can reopen!
What payment types do you accept?
We accept Visa, MasterCard, American Express, Discover, Endless Creations gift certificates, and Cash for hair services.
Can you purchase Lotus Beauty Spa & Salon Gift Certificates on-line?
Yes, simply call us or come by!
What if I'm late for my appointment?
Punctuality: In assuring you have an efficient and wonderful experience at ECS, please arrive 5-10 minutes prior to your scheduled appointment time. Clients are granted a fifteen (15) minute grace period for a scheduled appointment. Late arrivals will be canceled after 15 minutes.
After 15 minutes without a phone call/text message/email to inform us of your E.T.A., your appointment will need to be rescheduled.
What if the stylist is running behind schedule?
If by chance we are running behind schedule, we will call/text you 30 min – 1 hour before your scheduled appointment time in order to prevent you from having to wait.
